Cancellation 15+ days before departure (after booking confirmation)
100% refund of travel fee
Cancellation 14-8 days before departure
90% refund after 10% deduction
Cancellation 7 days before departure
80% refund after 20% deduction
Cancellation 6-2 days before departure
50% refund after 50% deduction
Cancellation 1 day before to day of departure
No refund
Refund Request
Refund requests are accepted only via the change/cancellation request board. Requests after customer center business hours are treated as next-day requests.
